Privacy Policy — HR Konnect

1. Who We Are

HR Konnect is an Australian HRIS platform operated in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect information you provide when using the Service, including:

Organisation details (name, ABN, billing contact)
Employee records (name, employment details, leave, timesheets)
HR documents uploaded by your organisation
Usage data (login events, feature usage) for product improvement

We do not collect sensitive personal information beyond what you explicitly enter.

3. How We Use Your Information

We use collected information to:

Provide and operate the HR Konnect Service
Process payroll exports and integrations (e.g. Xero)
Send service notifications and support responses
Comply with legal obligations

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Data Storage and Security

All data is stored exclusively in Australian data centres (Neon PostgreSQL ap-southeast-2 and Cloudflare R2 with Australian region endpoints). Data never leaves Australia.

We implement industry-standard security controls including encryption at rest and in transit, role-based access control, database row-level security, and full audit logging.

5. Data Retention

We retain your data for the duration of your subscription and for up to 7 years after account closure to comply with Australian record-keeping requirements. You may request deletion of data subject to legal retention obligations.

6. Access and Correction

You have the right to access, correct, or request deletion of personal information we hold about you. Employees can update their own details via the Employee Self-Service portal. Administrators can manage organisational data via the Admin Console.

To make a formal access or correction request, contact privacy@hrkonnect.com.au.

7. Third-Party Integrations

When you connect third-party services (e.g. Xero), data is shared with those services in accordance with your instructions and their privacy policies. HR Konnect is not responsible for third-party data practices.

8. Cookies

We use session cookies for authentication. We do not use tracking or advertising cookies. You can disable cookies in your browser, but this will prevent you from logging in.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email at least 14 days before material changes take effect.

10. Contact

For privacy questions or complaints, contact our Privacy Officer at privacy@hrkonnect.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).